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 The company reserves the right to alter itineraries as and when necessary, to replace or substitute alternative accommodation, transport, and sightseeing services and activities as necessary. The company reserves the right to increase the holiday cost as advertised should there be increases in costs of airfares, transport, accommodation or sightseeing services and activities or any other contributing factor that may increase the prices of the advertised holiday.
The company is not responsible for any costs which may be incurred by participants as a result of events that are beyond the company’s control. For example, these could be strikes, industrial action, weather, and or any other man made or natural occurrence. All bookings are subject to the normal conditions of Kiwi Travel and Tours which are available upon request. In the event that there are insufficient number of participants on a particular departure Kiwi Travel and Tours Ltd reserves the right to withdraw this departure and to offer an alternative date and/or tour.
Cancellation of a booking must be made in writing by the person who signed the original booking form and is not effective until such cancellation has been received by Kiwi Travel and Tours Ltd. If the cancellation notification is received by Kiwi Travel and Tours Ltd more than 65 days prior to the departure date then a cancellation fee may be charged by the Airline. In the event of a cancellation occurring less than 65 days prior to the departure date of the tour then the following minimum cancellation fee shall be incurred;
65 - 51 days prior to tour departure date - LOSS OF DEPOSIT
50 - 31 days prior to tour departure date - 50% OF THE TOTAL TOUR COST
30 - days or less prior to tour departure date - 100% OF THE TOTAL TOUR COST
F.I.T. Customers - Once Tickets/Vouchers are issued there is a no-refund policy.
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